Refund Policy
At Clear Credit, we are committed to transparency and customer satisfaction. This Refund Policy outlines the circumstances under which refunds may be issued for services facilitated through our platform.
Scope of Services
Clear Credit acts as a facilitator, connecting users with credit card offerings from our partner banks. We do not issue credit cards ourselves; the approval, issuance, and delivery are managed directly by the respective banks.​
Refund Eligibility
Application Fees
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Clear Credit does not charge users any fees for submitting credit card applications through our platform.​
Processing Fees by Partner Banks
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Some partner banks may charge a processing fee for credit card applications.​
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As per RBI guidelines, if a customer chooses to withdraw their application during the cooling-off period, the bank may retain a reasonable one-time processing fee, provided this was disclosed upfront in the Key Fact Statement (KFS).​Reserve Bank of India
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Refunds for such fees are subject to the respective bank's refund policy.​
Dispute Resolution
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For disputes related to services provided by partner banks, users should contact the respective bank's customer service.​
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Clear Credit will assist in facilitating communication between the user and the partner bank, if necessary.​
Contact Us
For any questions or concerns regarding this Refund Policy:
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Email: support@clearcredit.in​
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Address: Flat No. 102 1st Floor lal bangla, Green lands road Ameerpet ops-Wellness Hospital - 500016